Job Summary: This role involves coordinating patient entry into care programs, providing education, promoting understanding of conditions, and ensuring ongoing continuity of care. It supports pre- and post-hospital care, acts as a liaison between patients and caregivers, and collaborates with multidisciplinary teams to develop and implement individualized care plans.
Key Responsibilities:
- Facilitate patient admission into care programs and coordinate multidisciplinary clinics.
- Guide patients through the care process, offering education and support.
- Provide clinical support to providers and patients, aiding in diagnosis and treatment.
- Communicate with patients via mail, phone, and in person to ensure understanding and follow-up.
- Coordinate patient activities and support services, including social and support groups.
- Maintain systems for timely follow-up and surveillance of patients.
- Assist in nursing care and support physicians during procedures.
- Educate team members and reinforce patient and family education tailored to individual needs.
Qualifications & Skills: Graduate from specialty training; Bachelor’s degree in nursing preferred. Strong communication, coordination, and patient advocacy skills are essential.
Work Environment & Benefits: Typically performed in a clinical setting, with comprehensive benefits including health insurance, PTO, tuition reimbursement, wellness programs, and support services. Emphasizes collaboration, diversity, and a patient-centered approach.