Role Overview: Provides direct patient care and clinical support in an outpatient setting, working closely with physicians and the healthcare team under provider supervision. Performs clinical duties such as patient preparation, vital signs, screenings, technical procedures (e.g., EKGs, wound care), medication administration, specimen collection, and assisting during minor procedures. Supports patient education, documentation, and communication, ensuring safety and quality standards. Handles administrative tasks like scheduling, filing reports, billing inquiries, and inventory management of supplies. Maintains infection control protocols and ensures proper operation of diagnostic equipment.
Qualifications & Skills: Graduate of an accredited medical assistant program preferred; current certification as CMA or RMA from recognized associations required. Strong communication, organizational, and technical skills are essential. Ability to work independently and as part of a team, with attention to safety and patient privacy. Flexibility to support clinic needs and participate in quality improvement initiatives.
Key Duties:
- Obtain and document patient information, vital signs, and screening data.
- Assist with patient preparation and support provider during procedures.
- Perform clinical tasks such as EKGs, wound dressings, and specimen collection.
- Administer medications per policy after competency validation.
- Complete lab tests, prepare specimens, and assist with laboratory functions.
- Support administrative functions including scheduling, documentation, billing, and patient communication.
- Maintain infection control, sterilization, and equipment safety protocols.
- Participate in patient safety and quality improvement efforts.