Role Overview: Provides direct patient care and clinical support in an outpatient setting, working under the supervision of healthcare providers. Performs clinical duties such as patient preparation, vital signs, screenings, specimen collection, and assisting during procedures. Supports the healthcare team by managing documentation in electronic medical records and ensuring a safe, efficient environment.
Key Responsibilities:
- Obtains and documents patient information, including reason for visit, vital signs, and medication review.
- Prepares examination rooms and assists patients with provider visits, ensuring safety and privacy.
- Performs clinical tasks such as EKGs, wound dressings, minor surgical support, and medication administration within competency.
- Collects lab specimens, performs phlebotomy, and supports laboratory procedures.
- Handles administrative duties like scheduling, filing reports, processing referrals, and collecting payments.
- Documents patient interactions accurately, facilitates timely appointments, and manages communication with providers and patients.
- Maintains infection control protocols, sterilizes instruments, and inspects diagnostic equipment.
- Participates in patient safety and quality improvement initiatives.
Qualifications & Skills:
- High school diploma or GED required; specialty training or certification preferred.
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required, with certification through recognized agencies such as NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
- Strong clinical skills, ability to perform basic procedures, and familiarity with electronic medical records.
- Excellent communication, organizational, and teamwork skills.
- Ability to follow protocols for infection control and safety standards.