Role Overview: This position involves leading assessments and redesigns of healthcare provider revenue cycle and patient access functions, utilizing AI tools to optimize processes and improve efficiency. The manager will collaborate with clients to incorporate AI-driven solutions such as RPA, automation, and analytics into clinical and administrative workflows, ensuring seamless integration and enhanced operational performance.
Key Responsibilities:
- Conduct site observations, stakeholder interviews, and process mapping to evaluate revenue cycle capabilities.
- Leverage AI technologies across platforms like EHR, CRM, payment systems, and analytics to enable process improvements.
- Design or optimize business processes by integrating AI tools, including RPA and IA, aligned with client needs and methodologies.
- Manage project activities, prepare engagement documentation, and present findings to healthcare clients.
- Perform data analysis, develop narratives, and support project deliverables through research and synthesis.
- Lead internal teams, mentor staff, and oversee performance management for associates.
Qualifications & Skills:
- Minimum five years of consulting or industry experience in operations improvement or systems integration, with supervisory experience.
- Bachelor’s degree in Healthcare Administration, Business, MIS, Economics, or related fields.
- Experience implementing AI tools in healthcare revenue cycle areas such as billing, scheduling, referrals, and analytics.
- Proficiency in analyzing large data sets, developing visualization tools, and utilizing project management techniques.
- Deep understanding of AI applications in clinical and operational healthcare functions.
- Strong communication, facilitation, and client engagement skills.
- Authorization to work in the U.S. without visa sponsorship.