Role Overview: The Medical Assistant provides direct patient care, clinical support, and administrative duties in a healthcare setting. Responsibilities include documenting patient visits, preparing exam rooms, assisting with procedures, performing EKGs, phlebotomy, administering medications (excluding IVs), and managing laboratory specimens. They support patient education, facilitate timely appointments, handle referrals, collect co-pays, and assist with staff orientation. The role ensures infection control, maintains equipment, and participates in patient safety and quality improvement initiatives.
Qualifications & Skills: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from an accredited program, certified by recognized associations (NHA, AMT, AAMA, etc.). Requires proficiency in electronic medical records, strong organizational skills, attention to infection control, and effective communication. Prior experience in clinical procedures, specimen handling, and patient interaction is essential.
Key Duties:
- Gather and document patient information and vital signs.
- Set up and clean examination and treatment rooms.
- Assist with patient preparation and support provider during procedures.
- Perform basic clinical tests and support laboratory functions.
- Manage administrative tasks like scheduling, referrals, and billing.
- Ensure infection prevention protocols and equipment maintenance.
- Participate in quality and safety programs.
Work is performed in a clinical environment, following policies and procedures to deliver high-quality patient care.