Role Overview: A Senior Associate in Customer & Operations within the Advisory practice focuses on delivering complex public sector and government engagements, particularly in transportation systems, utilizing technologies like IBM Maximo and Octave Attune.
Key Responsibilities:
- Support the design, implementation, and delivery of enterprise asset management solutions for state/local government clients.
- Execute industry-specific methodologies, ensuring project success and stakeholder buy-in from top management.
- Manage engagement risks, project finances, planning, and deliverable content.
- Build and maintain relationships with government agencies and commercial partners to generate new business opportunities.
- Assess projects from a technical perspective, ensuring proper development methods, risk management, and organizational change management.
- Collaborate with client teams, asset managers, and technical staff involved in asset management operations.
Qualifications & Skills:
- At least three years of management consulting experience in the public sector, with a focus on application design and architecture, preferably within government agencies.
- Bachelor’s degree in technical sciences, information systems, or related fields; certifications in EAM are a plus.
- Experience delivering transportation-related solutions, especially with IBM Maximo, and full lifecycle project management skills.
- Expertise in enterprise architecture analysis, large-scale system implementation, and transportation infrastructure knowledge.
- Ability to travel up to 50% and work legally in the U.S. without sponsorship.
Key Attributes: Adaptability, collaborative mindset, technical proficiency, client relationship management, and strong project delivery skills.