The role involves promoting products and services, managing team workflow, and serving as the manager on duty in the absence of the store manager. Key responsibilities include greeting customers, listening to concerns, inspecting vehicles, recommending services, providing accurate quotes, and ensuring customer satisfaction through follow-up. The position requires documenting service needs, promoting sales, and tracking warranty parts.
Qualifications include a high school diploma or equivalent, experience in customer service or automotive fields, professional appearance, a valid driver’s license, and the ability to work at least five days a week, including Saturdays. Prior experience as a Service Advisor is helpful but not mandatory.
Benefits encompass competitive pay, tuition reimbursement, paid time off, health insurance, life insurance, 401(k) plan, vehicle service discounts, and opportunities for advancement. The role emphasizes equal employment opportunity and a process-driven environment.