Role Overview:
The Store Manager is responsible for overseeing all store operations, including staffing, training, inventory management, merchandising, and customer service. They ensure effective planning, execution of store processes, and compliance with company policies and labor laws.
Key Responsibilities:
- Recruit, hire, train, and evaluate employees, ensuring proper staffing and performance management.
- Manage store opening and closing, maintaining safety, security, and operational standards.
- Analyze financial statements to identify sales trends, control expenses, and minimize shrinkage.
- Maintain inventory accuracy through ordering, stocking, and cycle counts.
- Ensure merchandise presentation aligns with company standards, including signage and pricing.
- Uphold cash handling, security, and safety policies to protect assets and ensure store integrity.
- Deliver excellent customer service and foster a positive shopping environment.
- Maintain a clean, organized, and safe store environment.
- Complete documentation accurately and timely, adhering to policies and procedures.
Qualifications & Skills:
- Ability to interpret manuals, diagrams, and safety instructions.
- Strong mathematical and cash handling skills.
- Knowledge of inventory management, merchandising, and retail operations.
- Effective communication, interpersonal, and problem-solving skills.
- Experience in recruiting, onboarding, and performance management, with legal compliance knowledge.
- Good organizational skills with attention to detail.
- Preferred: Bilingual in Spanish; high school diploma or equivalent; retail management experience.
Physical & Work Environment:
- Frequent standing, walking, bending, and lifting up to 55 pounds.
- Use of equipment such as scanners, pricing guns, and carts.
- Occasional outdoor exposure and driving for store-related tasks.
- Fast-paced setting with moderate noise levels.