Role Overview: This position involves managing store operations, including staffing, training, inventory management, merchandise presentation, and customer service to ensure smooth store functioning.
Key Responsibilities:
- Recruit, select, train, evaluate, and retain qualified employees while ensuring compliance with labor laws and company policies.
- Manage store opening and closing procedures, staffing, and safety standards.
- Analyze operating statements to identify business trends, control expenses, and prevent shrinkage.
- Oversee inventory levels, ordering, and merchandise presentation following established guidelines.
- Maintain accurate inventory and financial integrity through cash handling, security, and accountability protocols.
- Lead customer service initiatives and ensure a clean, safe shopping environment.
- Ensure compliance with policies, complete required documentation, and facilitate effective communication within the team.
Qualifications & Skills:
- Ability to interpret documents, perform mathematical calculations, and manage cash handling procedures.
- Knowledge of inventory management, merchandising, and safety practices.
- Strong communication, interpersonal, organizational, and problem-solving skills.
- Prior management experience in retail preferred; high school diploma or equivalent recommended.
- Additional skills include recruitment, coaching, and legal compliance understanding.
Physical & Work Environment: Frequent walking, standing, bending, lifting up to 55 pounds, and occasional climbing are required. The environment is fast-paced with moderate noise, and may include exposure to outside weather conditions.