Role Overview:
Responsible for managing store operations, staff recruitment, training, and performance evaluations to ensure effective execution of processes such as ordering, stocking, merchandising, and customer service.
Key Duties:
- Recruit, select, train, and retain qualified employees; ensure proper staffing and conduct performance reviews.
- Communicate expectations on performance, conduct, and safety; promote a safe store environment.
- Evaluate business trends through operating statements; manage inventory to meet stock targets and control shrinkage.
- Oversee merchandise presentation, pricing, and signage; maintain accurate inventory levels and store security.
- Ensure excellent customer service and maintain a clean, organized, and safe store environment.
- Adhere to company policies, complete documentation, and ensure compliance with labor laws and safety regulations.
Qualifications & Skills:
- Ability to interpret manuals, perform mathematical calculations, and handle cash procedures.
- Knowledge of inventory management, merchandising, and safety practices.
- Strong communication, interpersonal, organizational, and problem-solving skills.
- Preferred high school diploma and management experience in retail.
- Bilingual skills may be preferred at some locations.
Physical & Work Environment:
- Frequent walking, standing, bending, and handling merchandise.
- Ability to lift up to 40 pounds regularly and up to 55 pounds occasionally.
- Occasional climbing and driving for store operations.
- Fast-paced environment with moderate noise; exposure to outside weather possible.