Role Overview:
The Lead Sales Associate maintains a clean, organized store with a customer-first approach. Key responsibilities include assisting customers, operating cash registers, stocking merchandise, cleaning, and supporting store profitability while safeguarding assets. They perform duties of a Sales Associate and act as a leader in the absence of the Store Manager or Assistant Store Manager.
Primary Duties:
- Deliver excellent customer service by greeting and assisting shoppers
- Operate cash registers, process transactions, and aid with merchandise
- Stock, restock, and rotate inventory per company guidelines
- Maintain store cleanliness and set up displays
- Follow planograms and assist with opening/closing store operations
- Perform tasks typically handled by management in their absence
Qualifications & Skills:
- Effective communication and interpersonal skills
- Knowledge of safety policies and merchandise presentation
- Basic math skills and cash handling proficiency
- Ability to drive for bank deposits and perform store duties safely
Experience & Education:
High school diploma or equivalent preferred, with six months of supervisory or related experience.
Working Conditions:
- Frequent standing, walking, bending, and lifting up to 40-55 pounds
- Use of equipment like scanners, pricing guns, and dollies
- Fast-paced environment with exposure to outside weather and moderate noise
- Occasional driving for bank deposits and store visits