Role: Leads the regional Retirement Operations team to ensure accurate, compliant, and efficient administration of retirement programs, supporting a positive associate experience and business outcomes. Oversees day-to-day management of 401(k), nonqualified plans, pension, and stock programs across the region.
Responsibilities:
- Manage plan administration, filings, disclosures, and participant communications for retirement plans.
- Maintain stakeholder relationships, monitor vendor performance, and ensure service excellence.
- Collaborate with internal teams and external providers to evaluate and improve plan operations and design.
- Lead and develop team members, fostering a culture of continuous improvement and accountability.
- Make operational decisions based on data and controls, ensuring compliance and risk mitigation.
- Align team activities with regional and organizational strategies.
Qualifications & Skills:
- Four-year degree required.
- 7-10 years of experience in retirement operations, benefits administration, or total rewards, with leadership experience.
- Strong knowledge of laws, regulations, and fiduciary concepts related to retirement plans.
- Experience with HR, payroll, recordkeeping, and vendor systems integration.
- Excellent communication, organization, problem-solving, and interpersonal skills.
- Ability to influence stakeholders and lead cross-functional teams.
Key Attributes: Operational excellence, effective stakeholder management, team leadership, compliance focus, and strategic thinking.