Role Overview
This position involves managing front office operations, including handling mail, filing, supplies, correspondence, and administrative tasks in the EPIC system.
Answering calls, taking messages, scheduling appointments, sending reminders, and assisting with Release of Information requests are key responsibilities.
Maintaining medical records, referrals, orders, and documentation according to protocols is essential.
The role includes coordinating insurance verification, patient communication, and resolving administrative issues with clinical staff.
Providing administrative support to the medical team ensures efficient patient services.
Qualifications & Skills
- Proficiency with basic computer skills, especially Microsoft Outlook
- Strong customer service focus and attention to detail
- Ability to pass the EPIC scheduling test within 45 days of hire