Role Overview: The Referral Clerk supports ophthalmology and ENT clinics by managing administrative processes, ensuring smooth referral workflows, and delivering excellent customer service.
Key Responsibilities: Handle patient intake, coordinate service requests with clinical teams, process referrals and prior authorizations, update medical records, and support front office functions.
Qualifications & Skills: High School Diploma or GED, at least 1 year of computer proficiency and medical office experience, with preferred knowledge of electronic health records, medical terminology, and scheduling systems.
Soft Skills: Strong organizational skills, ability to multi-task, work independently, communicate clearly, and collaborate effectively with healthcare providers and patients.
Additional Information: The role offers comprehensive benefits, competitive pay, and opportunities for professional development, within a fast-paced healthcare environment focused on equitable, quality care.